We may collect personal information including, but not limited to:

• Full name

• Date of birth

• Residential address

• Email address

• Phone number

• Emergency contact details

• Medical history and health information

• Current medications

• Relevant healthcare providers

• NDIS, Medicare or other funding information

• Exercise and health goals

• Appointment history

• Information submitted through our website or enquiry forms

Personal information may be collected through:

• Website enquiry forms

• Expression of Interest forms

• Initial consultation forms

• Exercise screening questionnaires

• Telephone conversations

• Email correspondence

• Face-to-face consultations

• Telehealth consultations

• Healthcare provider referrals

• Information you voluntarily provide

Your personal information is collected and used only for purposes directly related to providing safe, effective, and individualised Exercise Physiology services.

This may include:

• Conducting clinical assessments

• Developing and reviewing exercise programs

• Delivering Exercise Physiology services

• Communicating regarding appointments

• Preparing clinical documentation and reports

• Liaising with your healthcare team (with consent where required)

• Managing funding, billing and administration

• Meeting legal and professional obligations

• Improving the quality of our services

Bloom Accredited Exercise Physiologist is committed to maintaining the confidentiality of all personal information.

We take reasonable steps to ensure your information is protected through appropriate administrative, physical, and electronic security measures to minimise the risk of unauthorised access, misuse, loss, alteration, or disclosure.

Your personal information is stored securely and is only accessible to authorised individuals involved in your care or the administration of our services.

Your personal information will not be disclosed to third parties without your consent unless:

• Disclosure is required or authorised by Australian law.

• It is necessary to protect your health or safety or the safety of another person.

• It is required for funding, insurance, or legal purposes.

• It is necessary to communicate with members of your healthcare team involved in your care.

When visiting our website, certain non-identifiable information may be collected automatically, including:

• Browser type

• Device information

• IP address

• Pages visited

• Date and time of access

• Website usage statistics

This information helps improve the functionality, performance, and user experience of our website.

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and enhance website functionality.

You may disable cookies through your web browser settings; however, some website features may not function as intended.

You may request access to the personal information we hold about you and request corrections if you believe any information is inaccurate, incomplete, or out of date.

Requests can be made by contacting Bloom Accredited Exercise Physiologist using the contact details provided.

Bloom Accredited Exercise Physiologist complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding the collection, use, storage, and disclosure of personal information.

This Privacy Policy may be updated from time to time to reflect changes in legislation, professional requirements, or our business practices.

The most current version will always be available on our website.